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Google Domains Provides Personal Support

One of the more promising features of Google Domains - besides the ability to access the Google Domains dashboard using a normal Google account - may be a recently discovered option.
I could not make my domain work, so I contacted Google Domains Support. They provided a simple adjustment, that actually worked!
Google Domains Support appears to be available, to anyone who purchases a domain, using Google Domains.

Google Domains Support is available, starting from a dashboard link.

Just login to Google Domains. At the bottom of the dashboard, you will see "Help".

Clicking on "Help", then "Support options", you have several options.

  • Help articles
  • Email us
  • Chat with us
  • Call us

And, we see some very promising advice.

The Google Domains Support Team is available every day:
  • For 24 hours by chat, email, and phone.

Click on "Help" at the bottom of the dashboard.



Click on "Support options".



"Thank you for using Google Domains!"



The Google Domains Support Team is available every day:
For 24 hours by chat, email, and phone.



Initially, the most extensive advice, that has been described in Blogger Help Forum: Get Help with an Issue, was to

Change "ghs.google.com" to "ghs.googlehosted.com".

That simple suggestion, however, has worked for 2 blog owners that I know of.

Most recently, they have been providing immediate resolution for new domains that would go offline, sometime after being properly setup - because of an ICANN required domain lock.

We'll keep an eye on this new option, for the disappointed domain owner. And we'll continue to suggest that non USA residents wait patiently, for their chance.

Note that the Google Domains dashboard appears to be JavaScript based - so the blog owner will need cookies and scripts enabled, for "domains.google.com" - at a minimum.

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