This month, many bloggers are finding that their problems with FTP Publishing aren't all caused by Blogger. Many host server support teams, in an effort to protect their servers, are using IP filters in their firewalls. If you want to publish your blog to their server, the IP address of the sending computer has to be added , to a pass filter, in the firewall. All server support staff aren't aware of this issue, and recently we hear the repeated complaint I asked my server support team about my problem , and they said that they don't have a problem - so Blogger has to be the cause of the problem. What is Blogger doing about my problem? Many times, the diagnosis from the server support team is coming from their first level support staff. My observation has been that, frequently, the first priority of the first level support staff is to ensure that they have no problem, and to inform the customer that they have to go elsewhere (ie to Blogger Support) for relief of their pr...
What Blogger won't tell you