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Showing posts with the label Schizophrenia

The Mysterious "Destination" / "Points To" Label

Some blog owners buy domains, for publishing a Blogger blog, and ask about how to address the domain. What address do I use for "Points to"? Other owners may ask a similar question, referencing "Destination" or maybe "Target". There is no real difference, between all 3 labels. "Destination", "Target", and "Points to" all refer to the same DNS address value. To compound the confusion, 4 different addresses are required , when addressing a Blogger custom domain root.

Using The Meta Search Description In Your Blog

There is some confusion, about including "search description" meta content , in blog template code, to provide source for data shares to social sharing sites. In various topics in Blogger Help Forum: Get Help with an Issue , I've seen references to "data:post.metaDescription", "data:post.snippet", and "data:post.pageTitle" used, in providing the blog post source for the FaceBook "og:description" tag. As far as I can tell, none of these exist.

Account Recovery And Account Security Is One Issue

We see the frustration, in Blogger Help Forum: Get Help with an Issue , almost daily. My blog has disappeared from my dashboard, and my subscribers are getting spam! How do I get my blog returned to me? and I got a new computer, and now I can't access my blog. Who can I call at Google, to get this fixed?? These are two blog owners who have the same problem, but do not understand the connection.

What Access Do You Have, To Your Blog?

Occasionally, we have a would be blog owner, becoming confused about blog access, in Blogger Help Forum: Get Help with an Issue . I can look at the dashboard Posts page - but there are no posts listed. or I can't access the Template Designer (edit the template, add users to the blog, ... ). or maybe Why is Settings so small? These are bloggers who are confused over a blog where they are an Author , or have no access - as opposed to a blog where they are an Administrator . Along with knowing how to identify yourself , knowing what access you have to a given blog can be a key detail, when you are dealing with identity confusion - such as inadvertently created duplicate accounts , or possibly duplicated blogs .

Where Are The Buttons In My Post Editor Toolbar?

Occasionally, we see signs of confusion, in in Blogger Help Forum: Get Help with an Issue . Where are the buttons, in the toolbar? or Why don't I have a Colour / Font / Jump Break / Video Upload / whatever selection, in my post editor? The reason is very subtle - and not easy to spot. Blogger page / post editor is very elegant, with no feature being colourfully different. Most people compose their posts in Compose mode - and don't use HTML Mode, except for specific needs - or maybe by accident. And the people who don't use HTML mode, intentionally, can't always spot the difference, in the mode selector buttons.

Content / Spam Classification Has Two Sides

Spend some time surfing Blogger Help Forum: Get Help with an Issue - both in detail, for recent periods - and random sampling, over long periods. Read the comments, and questions. You'll see both complaints about spammy (aka "abusive") content - and objectionable (aka "adult") content. And, you'll see review requests, referencing previous abusive and adult content penalties. Given enough surfing, you'll discover that each is simply the other side of the same coin.

The Mail-to-Blogger "Secret" Word Is An Address

Some blog owners use Mail-to-Blogger, for publishing to their blogs, without considering the issues. Some owners can't get Mail-to-Blogger to work. I get Delivery to the following recipient failed permanently: or I don't get any error - and the post never shows up in my Posts list. Other owners have no problems getting theirs to work, and later find posts that they didn't send - and don't appreciate . Where did all of the spam come from? Using Mail-to-Blogger seems simple - but maybe should not be treated so. The Mail-to-Blogger email address, at Settings - Mobile and email, is a major part of the challenge , in this case.

Reset A Gadget Or Post, By Toggling Edit Mode

Sometimes, a problem with a specific gadget or post, when displayed, can affect the appearance of the entire blog. We've known for years, about the mysterious dropped sidebar . Sometimes, we see similar problems, in other blog performance. Gadgets missing. Gadgets visible, but they don't work. Gadgets visible in the desktop view - but not the mobile view (or, vice versa). Posts that are unreadable - or worse, previously published posts, in that index page, that are unreadable. Both the HTML / JavaScript gadget, and the page or post, can be edited either as code ("HTML"), and as displayed ("Compose" / "Rich Text"). If you spend a lot of time in "Compose" / "Rich Text" mode, when editing gadgets, pages and posts, you may not know about "HTML" mode - or its dangers.

What Is "ghs.google.com" vs. "ghs.googlehosted.com"?

With Google Domains registered custom domains becoming more normal, we are seeing one odd attention to detail, expressed as confusion in Blogger Help Forum: Learn More About Blogger . My website uses "ghs.google.com" - am I supposed to use "ghs.googlehosted.com", instead? It's good to be attentive to detail, particularly with custom domain publishing . This is one detail that may not require immediate attention, however.

Blogger Terminology - Blogs Vs Posts

Sometimes, we see odd confusion in Blogger Help Forum: Get Help with an Issue . I deleted my blog - can somebody help me restore it? I worked so many days writing it! or alternately I am trying to write a new blog, but it says my url has already been taken (by me). If the first owner is kind enough to include the URL of the deleted "blog", we may use our favourite online diagnostic tool - and discover that the blog is still online, and not deleted! In the second case, we may find a new blog, with one post. Investigating further, we discover that the problem here involves terminology. This article that I am writing, "Blogger Terminology - Blogs Vs Posts", is a post, which is part of my blog, "The REAL Blogger Status" (which right now is actually The ONLY Blogger Status - but that is another tale ). The terminology here is pedantic, to us - but it's very real, to the blog owner who has just deleted an important post. Or to the owner who has publi...

Problems Adding / Editing The HTML And Text Gadgets

We're seeing a few reports, in Blogger Help Forum: Something Is Broken , mentioning problems adding or updating the HTML and Text gadgets. The most common symptom, when reported, is very simple. When I try to update the gadget, all that I see is javascript:void(0); In this case, we have to first explain that " javascript:void(0); " is not the problem - it's simply a symptom of the problem . Once we explore the problem itself, we see various possible causes. The base cause for problems with the HTML / Text gadget is simple - the script which processes gadget updates provides no diagnostics when detecting errors.

Updating A Text Gadget, On Your Blog? Be Careful!

The schizophrenic nature of the HTML / Text gadget continues to confuse some blog owners. Recently, we're seeing claims about broken Text gadgets , in Blogger Help Forum: Something Is Broken . I hit the Save button, and nothing happens! Why is my Text gadget not working?? Too many blog owners are causing their own problem, because of confusion about the caption in the gadget update wizard . The header of the HTML / Text wizard is the only visible difference, between the "HTML" and "Text" gadgets. You'll see "Configure HTML/JavaScript" (for an HTML gadget) or "Configure Text" (for a Text gadget), as the gadget header. The rest of the gadget will be the same, for both gadgets - and this is why some gadgets, being updated, appear to be broken.

Over The Top, Or Underneath?

People in Western nations have been arguing this topic , for years. Should the roll be hung, with the paper falling over the top, or underneath? Both choices have their logical reasoning. When this question is politely debated, the discussion goes on endlessly - and when the question is freely debated, the discussion generally degenerates into ad hominem insults and name calling. It's likely that this question will never be answered, authoritatively. Blogger has a similar question, resembling the toilet roll controversy. Should new list items be added over the top (as the top entry), or underneath (as the bottom entry)? Until this month, the only option, provided by Blogger, was "over the top".

Custom Domain Instability Caused By Server Mismatch

A few blog owners become confused by the necessary configuration of the domain root, when setting up their custom domains. Some blog owners, who do not have a good understanding of DNS principles, make mistakes when setting up the domain root (aka "naked" domain). From good intentions (trying to ensure that the domain performs better or differently), their naivete may actually make the domain perform worse - or not at all. With more blog owners unable to buy a domain through Blogger , and forced to setup their own DNS addresses, this will become an common mistake , and an increasingly critical issue.

Blogger Magic - Managing The Pages In Your Blog

Some blog owners are never quite sure how to manage all characteristics of the Pages, in their blog. From time to time, in Blogger Help Forum: How Do I? , we see evidence of the confusion. How do I hide the Home tab? or I can't rename my pages! Some blog owners may know of one Pages management wizard, but not another. To the untrained eye, it may all seem like one big magic show.

All Template Changes Won't Always Be Visible, When The Blog Is Published

Not all blog owners appreciate the differences between using the various template wizards, and what they will actually see, once the blog is published. The confusion about the various template wizards, and what is actually seen, expressed in Blogger Help Forum: Something Is Broken , is numerous. Why aren't my changes to the template being saved? This question is expressed in a number of ways - and has a number of causes.

Template Designer Upgrades Require Supporting Updates To The Individual Blog Templates

This week, we're seeing a small flood of problem reports in Blogger Help Forum: Something Is Broken about problems with the Template Designer. Every time I change something, I have to refresh the page in order for it to show up. It won't "Save" when I try to save the layout changes. It just says "Saving..." at the top of the page and fades away, but doesn't actually save any changes. Many problems involve changes made to the template, using the Designer, which aren't being saved - or are broken when saved. Most of the people reporting these problems have made changes to the template, previously - some are so experienced at making changes, they can't believe that their latest changes could ever have problems. Interestingly, this history of changes is not a coincidence - and it's likely that some of the changes helps to cause these problems.

Schizophrenia And Custom Domain URLs - October 2012

Now that the custom domain publishing feature is back online again, there remains one feature of custom domain publishing to be restored to the Blogger dashboard. The very popular Blogger dashboard option to redirect the domain root (aka "naked domain"), to the "www" alias, may not be reliable - or even available . Too many people report I can't redirect the naked domain - I can select the option, but the next time I look, the box will be un checked. and My "www" alias works just fine - but the domain root now returns a "404". Fortunately, there are alternative solutions to provide the naked domain redirect.

Blog Control And URL Availability Hacking

Occasionally, in Blogger Help Forum: How Do I? , we see various queries about our blogs, and how to gain or regain control. How do I get a blog, which is attacking me (impersonating me, insulting me, publishing my secrets), removed from Blogger? How do I claim a dormant URL? How do I recover control of my blog? My blog is now under somebody else's control! How do I get my blog back? Any of these queries may be simply one more attempt to gain control of someone else's blog, or URL. As we gain experience in reading between the lines in Blogger Help Forum, and as Blogger Support gains experience in researching blog histories, we can start to see patterns, and signs of multiple attempts to assume control of the blog - or the URL - in question.

Confusion Between Draft Blogger And Production Blogger, In Various New Blogger GUI Problems

Occasionally, in answering a problem report in Blogger Help Forum: Something Is Broken which involves custom domain publishing , or the Post Editor , or maybe template editing , we'll start by simply advising the blog owner to revert to the Classic GUI . Click on the Gear icon, and select "Old Blogger interface". Even when reverting to the Classic GUI is an acceptable - and effective - solution, we may not always get a positive response. Where is the Gear icon? or I don't have a selection for "Old Blogger interface"! Sometimes, this is not purely from the blog owner, balking at the unwanted change.