Skip to main content

Abuse Reporting - Precision Is Required

Every day, in Blogger Help Forum: Something Is Broken, we see the complaint
I've been reporting this abuse to Google for a week, and I have yet to see a reply - or a result. What is up with that?
This is possibly somebody who does not know what abuse category to use - or who maybe can't find the right category.

Over a year ago, we learned the difference between Defamation and Impersonation.
  • Defamation (ridicule, slander, trash talk) is a civil offense, and requires that you hire a lawyer.
  • Impersonation (identity theft) is a TOS offense, and can result in termination of an offending blog.

Impersonation is one of eight categories, each well defined. When you report a serious offense, that can have legal consequences - such as Impersonation, which can result in Google terminating an offending blog - your report has to be carefully scrutinised by Google Legal.

Similarly, if you report a blog for publishing private information, the nature of the reported "private" information will be verified. DMCA complaints are handled outside Google - and must be reported with absolute precision, and attention to detail.

If you report one category, because "it was the closest choice that I could find", and Google Legal finds no cause for action, your report gets ignored. If you report the same problem repeatedly, you may go onto a list that you don't want to be on.

The bottom line here - if you have a problem, make sure that your problem fits the chosen category, accurately. Don't just guess, here - you won't get anything out of the experience, except frustration.

Comments

Popular posts from this blog

What's The URL Of My Blog?

We see the plea for help, periodically I need the URL of my blog, so I can give it to my friends. Help! Who's buried in Grant's Tomb, after all? No Chuck, be polite. OK, OK. The title of this blog is "The Real Blogger Status", and the title of this post is "What's The URL Of My Blog?".

Embedded Comments And Main Page View

The option to display comments, embedded below the post, was made a blog option relatively recently. This was a long requested feature - and many bloggers added it to their blogs, as soon as the option was presented to us. Some blog owners like this feature so much, that they request it to be visible when the blog is opened, in main page view. I would like all comments, and the comment form, to be shown underneath the relevant post, automatically, for everyone to read without clicking on the number of comments link. And this is not how embedded comments work.

Where's The Dashboard?

We see this confusion, a couple times a week, in Blogger Help Forum: How Do I? . Where is the dashboard? In the Classic Blogger GUI, the display which contained the "Blog List" (at the top), and the "Reading List" (at the bottom) was labeled "Dashboard". Many people also called the "Settings" / "Template" screens for the various blogs, linked from the Blog List, the dashboard. The New Blogger GUI has no page with the label - and no links "To The Dashboard". The Navbar (another unlabeled feature) has two links - "Design" and "New Post" - which lead to different dashboard sections, when you are appropriately logged in to Blogger . And, the "B" logo at the far left of the navbar will, similarly, take you to the Blog List / Reading List.