Skip to main content

Abuse Reporting - Precision Is Required

Every day, in Blogger Help Forum: Something Is Broken, we see the complaint
I've been reporting this abuse to Google for a week, and I have yet to see a reply - or a result. What is up with that?
This is possibly somebody who does not know what abuse category to use - or who maybe can't find the right category.

Over a year ago, we learned the difference between Defamation and Impersonation.
  • Defamation (ridicule, slander, trash talk) is a civil offense, and requires that you hire a lawyer.
  • Impersonation (identity theft) is a TOS offense, and can result in termination of an offending blog.

Impersonation is one of eight categories, each well defined. When you report a serious offense, that can have legal consequences - such as Impersonation, which can result in Google terminating an offending blog - your report has to be carefully scrutinised by Google Legal.

Similarly, if you report a blog for publishing private information, the nature of the reported "private" information will be verified. DMCA complaints are handled outside Google - and must be reported with absolute precision, and attention to detail.

If you report one category, because "it was the closest choice that I could find", and Google Legal finds no cause for action, your report gets ignored. If you report the same problem repeatedly, you may go onto a list that you don't want to be on.

The bottom line here - if you have a problem, make sure that your problem fits the chosen category, accurately. Don't just guess, here - you won't get anything out of the experience, except frustration.

Comments

Popular posts from this blog

Custom Domain Migration - Managing The Traffic

Your blog depends upon traffic for its success.

Anything that affects the traffic to your blog, such as any change in the URL, affects the success of your blog. Publishing the blog to a custom domain, like renaming the blog, will affect traffic to your blog. The effects of the change will vary from blog to blog, because of the different traffic to every different blog.Followers. People who find your blog because of recommendations by other people.Search engines. Robotic processes which methodically surf your blog, and provide dynamic indexing to people who search for information.Subscribers. People who read your content from their newsfeed reader, such as the dashboard Reading List.Viewers. People who read your content from their browser.No two blogs are the same - and no two blogs will have the same combinations of traffic sources.

Stats Components Are Significant, In Their Own Context

One popular Stats related accessory, which displays pageview information to the public, is the "Popular Posts" gadget.

Popular Posts identifies from 1 to 10 of the most popular posts in the blog, by comparing Stats pageview counts. Optional parts of the display of each post are a snippet of text, and an ever popular thumbnail photo.

Like many Stats features, blog owners have found imaginative uses for "Popular Posts" - and overlook the limitations of the gadget. Both the dynamic nature of Stats, and the timing of the various pageview count recalculations, create confusion, when Popular Posts is examined.