Wednesday, June 16, 2010

Cookies Disabled / The "Remember Me" Option Is Not Working

Starting in early June 2010, we have been getting a few reports from bloggers about disabled cookies
When I login to Blogger, I am getting a message that I have cookies disabled.

Blogger Sign In We found the following errors:

Your browser's cookie functionality is disabled. Please enable JavaScript and cookies in order to use Blogger.
Alternately, some bloggers report that "Remember Me" does not work, or that they have to sign in, each time they wish to post a comment to somebody else's blog.

The ongoing problem with blocked third party cookies is not unknown, and is most likely the basis for this symptom. The question right now is what has caused the blocked cookies.

One possible cause for the problem is changes to computers running in Microsoft Windows, since Tuesday of last week was Microsoft Patch Tuesday. It's possible that other companies are releasing significant updates on or before Patch Tuesday.

If you are seeing any of these symptoms, please help us to help you. Post diagnostic details, here or in the Rollup discussion.
  • When did the problem start?
  • What operating system does your computer run?
  • What browser(s) do you use, where you observe this problem?
  • What browser(s) do you use, where you do not observe this problem?
  • What add-ons / browser helper objects / extensions are installed in your browser(s)?
  • What personal firewall / anti-malware / anti-virus packages are installed in your computer?

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2 comments:

beatmick said...

- The problem started in early June
- I am running Windows Vista
- I use Internet Explorer 8
- I have the same problem when using Firefox
- "Norton Safe Search" is running, no other helper objects/extensions installed
- Norton 360 is also running

Yayoi said...

I am one of the users who doesn't get the message about cookies or Javascript (both are already enabled), but the "Remember me" function does not work. The blog in question is private, if that makes a difference.

- I first noticed the problem 3 days ago.
- I am using Windows 7.
- I use Firefox 3.
- I have No-script, but all scripts are allowed on blogger and google products. Also, it is not installed in Chrome (nor is any other add-on), and I encounter the same problem using that browser. I also have FireFTP and Zotero in Firefox.
- I have McAfee VirusScan Enterprise.