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Wednesday, February 13, 2008

Blogs Are Being Removed For Just Cause

In mid January 2008, Blogger started to do something about a major problem - blogs established in BlogSpot, in massive numbers, for illegal purposes - hacking, porn distribution, and spam distribution. That's not an easy task - there's nothing on any one blog that says

This blog is used for hacking, for porn distribution, and / or for spam distribution.


Detection of such illegal blogs, like detection of malware in general, has to be done by heuristic analysis and signature comparison. Unfortunately, detection of illegal blogs, like detection of malware, using both methods, are subject to two major problems
  • False Negative Detection - Many illegal blogs are not detected, because the authors of such blogs are very skilled at making their blogs like normal blogs.
  • False Positive Detection - Many legitimate blogs are falsely detected, again because the authors of the illegal blogs are very skilled at making their blogs look like normal blogs.

As Blogger tries harder to reduce the population of illegal blogs, and based upon the massive size and deviousness of that population, more legitimate blogs are going to be falsely flagged as illegal. In the past, false positive detection was handled on a one by one basis, and generally with a casual explanation.

Now, with more false positives anticipated, bloggers must be better informed about Blogger policy. Accordingly, Blogger is providing resources to keep the blogging population better informed, when their blogs are removed - whether falsely or genuinely - based upon blogging behaviour detection, or content analysis. Blogger has three referential documents.

None of these will address each situation, but taken together, they are a good start. Only by knowing the limits, can we identify the legitimate bloggers, and avoid helping the illegitimate ones.

Depending upon how your blog was detected, it might have been locked (visible to authors only, or visible to everyone but not updatable), or removed (visible to no one). In odd cases, you (the blog owner) may be able to update the blog, but you'll have to solve a CAPTCHA each time you publish.

Blog Locked For Suspected TOS Violation

When your blog is locked, there is a Dashboard link, leading to a form which is used to request review and unlocking. You won't be able to do anything with it but request unlocking. That's to keep the spammers from cleaning their splog before it's reviewed, to avoid absolute detection. It evens out the 3 Card Monte playing field just a bit.



Blog Removed For TOS Violation

I can't find my blog on the Web, where is it?, offers a number of helpful references, similar to what I provide in Help! My Blog Is Gone!

When the blog has been removed, you won't have anything on the dashboard. Your only recourse is to review the Help Database articles referenced in the links.



Blog Locked For TOS Violation

In a variation of the above, you may see the notice

This blog is in violation of Blogger's Terms of Service and is open to authors only.

If you are an author of this blog, tell us who you are! Sign in using your Google Account.



As a last resort, Blogger now offers a Final Appeal Spreadsheet, where you can also submit your URL for review. Blogger states that only blogs which actually have been locked / removed, and which have already been submitted for review, will be accepted in the appeal spreadsheet.
we do filter to make sure that users have already submitted a request and use that info


When your blog is locked, or removed, you'll have a bit of work to do, and it starts with following the links. In a perfect world, none of this would be necessary. Here, it is necessary, and the only useful solution to the problem starts with the blog administrator reading the linked advice, and requesting blog review. No amount of posting in the online forums
Free my blog - it is not spam!
will help, in the slightest. When Blogger employees have to read the forums, they are wasting time that could be better spent reviewing and unlocking another blog.

Use the links provided!

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13 comments:

Partnership said...

What i'm seeing is nothing. No blog, no warning nothing.All 3 of my blogs suddenly disappeared on Feb 7th. Since then 2 of them have been restored. but my main resource blog is still missing. After countless forms filled out ,countless messages to Blogger support and Google help groups. I along with many other bloggers who lost their blogs finally heard from a Google employee, who informed us that malware was found on our blogs(totally unaware of this) and that was the reason they were "disabled".and that was it, no explanation as to why we weren't informed of this beforehand,No violation warning,no nothing.I was always of the mindset, that when any kind of spyware or malware is found. the, blogs in question, remain on the dashboard,with a warning regarding this and whereas the blogger has the opportunity to clean up the blog in question and request a "Review Back".But, no such warning was given a 9 month old, very popular blog (it still shows up in search results)which never incurred this or any kind of serious problem, just disappears.with no word if or when it will or can be restored.I certainly hope. This issue has saddened and confused me to no end. And i would be very appreciative of any response or suggestion you may have regarding this very troubloing issue. Thanks, Marie

Enemy of the Republic said...

I agree with Partnership. The blog I'm referring to is http://professorofallthatisunnecessary/blogspot.com

It was not spam or porn. It was a legitimate blog maintained by the blogger's brother after the original author passed. ( He will be writing as well.) Both of us contributed to the blog after the author's death and many grievers came to the blog as grief therapy. I haven't the faintest idea why Blogger would remove this beautiful blog when there are so many spam and porns are out there. The administrator received no warning--just one day it was gone when it had been there the day before. I want it to come back.

Chuck said...

It's called a false positive, and discussing it here is taking everybody's time away from constructive activity.

Only the blog administrator can help here, and only by following procedure.

Have the blog admin submit a request for review, by following procedure.

Kasaka said...

Even following procedure gets you nowhere, apparently! In the beginning of April my travel blog was locked and after three weeks of requesting a review only to find the blog locked for another week finally unlocked. To my utter dismay, that same blog is now locked again! I would think Google would put checks in place so that blogs previously gone through review and proven to be legitimate can not be locked again! Very frustrating, this!!!

vikkilovesstitch said...

Hi there.

I believe my blog has been locked, as I cannot edit or make any new posts. My only option is to "restore" my blog or to appeal for a review of my blog which I have done. It has been almost a week now and I've not heard back about either.
I can view my blog and others can too by going to the direct link, which makes me wonder if it actually is locked? But if it isn't, then why can't I post?

http://www.epcotadventure.blogspot.com

Can you possibly tell me how long it takes for people to review blogs? I have waited since 7th June. Thanks.

Mick Hall said...

I have been locked out for 3 days now, I have gone through the channels but I am still waiting for blogger to unlock my blog http://organizedrage.blogspot.com/
I have lost all confidence in blogger, I fear Organized Rage will end up being deleted. What is the point of blogger help when it is blogger who is mucking your blog up.

Is there any help out there?

Lori's Shoes said...

I write a legitimate blog for a retail site and I've been on the "Suspect List" for a week now. Not only is the complete absence of support contact frustrating, but the CAPTCHAs Blogger is using are so difficult to read I have to try 2 or 3 times just to save or publish posts. This is an utter waste of my time. If Blogger wants to filter splogs, great; if they can't keep up with the vetting, it's a problem. I'm looking into other platforms because of this inconvenience and my inability to request an update from anyone.

papercupp said...

I got the e-mail that said my blog was suspected of spam. They locked it. I have filled out countless appeals on the blogger help, I have been added to the spreadsheet. I joined blogger help group. Nothing. No response. http://abcddesign.blogspot.com

ptg said...

I've gotten no e-mail or any type of notice. My blog, loveglobalwarming.blogspot.com just suddenly shows up as "removed". No reason is given.

I didn't remove this blog. I don't think the blog is offensive or pornographic or spammy, nor does it contain any links to malware. Its just a simple, straightforward blog.


I put a lot of work int this blog and I want to see it back. Please restore loveglobalwarming.blogspot.com to service. Or at least tell me why it has been "removed".

I first saw that my blog had been removed today, August 28, 2008.

Chuck said...

PTG,

Have you posted yet in GBH: Something Is Broken? If so, and I missed the post, my apologies. The online forums are much easier to use, then Blogger Blog Commenting, for interactive problem solving, and for dealing with problems like deleted and / or lost blogs. Any Blogger Employee, in particular, is more likely to help you there.

Karoliina Salminen said...

This is what happened to me: First I received this notification of my blog being a suspected splog and that it was locked. I clicked the unlock request. Then I realized that suddenly I was able to post on it again, but by filling the captcha. Then I looked the status of my unlock request, and it seemed that it had forgotten that I had ever requested the unlocking. I have received no replies from Google or anything, but Blogger seems to think I never requested unlocking and that my blog is still a suspected splog. I clicked the unlock request now the second time. I am not very hopeful that someone will ever review my blog, seems like that they don't care, especially because my aircraft review blog is written in Finnish. And a Finnish aircraft review blog must be a marginal of marginal, maybe nobody cares to review a blog which only a handful of people is reading? Everybody is equal, some are just more equal than the others?

I am disappointed how this thing is progressing.

The Balcom Family said...

Chuck, you say a number of times to follow procedure. But what if that doesn't work? I've been having to do the annoying captcha's to post for almost a month now, have requested to be reviewed at least 3 times now, have filled out the spreadsheet thing, and posted in the BHG. I am worried my blog will be deleted and have NO IDEA why it would even be considered spam. It's a been used as a grief journal for our family after my baby passed away over Labor Day Weekend and we have many friends/family that are staying connected via that blog.
I'm following procedure and as far as I know following Blogger/Google rules. Any suggestions on how else can I get reviewed and make this stop??

Chuck said...

I can help escalate the issue with Blogger, but it needs to start with a thread in Blogger Help: GBH: Something Is Broken, to point Blogger towards. I don't see any posts with "Balcom", do you have a post under another name?

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