Friday, June 08, 2007

Moving Photos In Post Editor Compose Mode Corrupts Code

We've been seeing reports of this problem, however vague, for some time. Bloggers complain of photos that aren't enlargable, or don't respond when you click on them. When you investigate, you find that the complete code, that provides the link to the full size photo, isn't there, or is damaged. Upon further investigation, you find that the Blogger used Post Editor Compose mode to relocate the photo, after uploading it.

Additional detail is pretty hard to come by. Identifying click and drag as a causative factor is a revelation, and generally is the limit of the Blogger's observation.

Today we have a well written and conducted case study, documenting one instance of the problem.

Possibly relevant details:
  • What operating system and browser (name and version please) do you use?
  • Did you clear cache before trying your test?
  • What add-ons do you have in your browser, and which ones were active when you were doing this?


(Update 6/8): Blogger tells us that there is a known problem with using Internet Explorer V6 and Compose mode to move photos. If you're using IE V6, move photos in Edit HTML mode. Cut and Paste - don't Drag and Drop. Or upgrade to IE V7, or switch to Firefox.

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2 comments:

Cleo Fitzgerald said...

thank you so much for this ... i hve been pulling my hair out for months trying to figure out how to make them clickable ... you are a star

Sydney Rubin said...

Thank you. This really was terribly helpful.