Skip to main content

Ticket Numbers #2

In No Ticket Number For Help Form Entries?, I expressed my dismay in submitting problem reports, and getting back acknowledgement, but without a ticket number.

Today, I submitted a Spam Blog Notification, and got an interesting botmail (and the typo is in my original report):
Re: [#545569] Spam Blog Nitification

Hi there,

Thanks for contacting Blogger Support. We will review your message and respond as soon as possible. Thanks for your patience.

Sincerely,
Blogger Support


Did they restore the ticket number, and simplify the message content? Or does this vary depending upon which of the selections in the list is used:

  • My blog is gone!
  • I can't post. (I'm on Blog*Spot)
  • I can't post. (I'm on my own server)
  • I can't post pictures.
  • Template or Display Problems
  • Comments and Backlinks
  • Profile Issues
  • Team Blogs
  • Mail Features (BlogSend, Blogger Mobile, Mail-to-Blogger)
  • Add-Ons (Blogger for Word, Picasa, hit counters, etc.)
  • AdSense Issues
  • Blogger is Down!
  • Report a TOS violation
  • Other

Update (13:19 June 22, 2006):
A second botmail, with more detail, suggesting that action is pending?

Hello,

Thanks for writing us regarding this possible Terms of Service violation. We will examine it soon and take action as necessary.

Sincerely,
The Blogger Team



Original Message Follows:
------------------------
From: "{U 758968 B 0}"
Subject: Spam Blog Nitification
Date: Thu, 22 Jun 2006 20:02:33 -0000

This blog redirects to a commercial site selling a possibly illegal product:
http://phentermineus.blogspot.com/


ItemType: TOS
BlogId: 0
BlogName: No blog in particular
UserID: 758968
UserQueue: 20

Comments

Popular posts from this blog

Embedded Comments And Main Page View

The option to display comments, embedded below the post, was made a blog option relatively recently. This was a long requested feature - and many bloggers added it to their blogs, as soon as the option was presented to us. Some blog owners like this feature so much, that they request it to be visible when the blog is opened, in main page view. I would like all comments, and the comment form, to be shown underneath the relevant post, automatically, for everyone to read without clicking on the number of comments link. And this is not how embedded comments work.

What's The URL Of My Blog?

We see the plea for help, periodically I need the URL of my blog, so I can give it to my friends. Help! Who's buried in Grant's Tomb, after all? No Chuck, be polite. OK, OK. The title of this blog is "The Real Blogger Status", and the title of this post is "What's The URL Of My Blog?".

Where's The Dashboard?

We see this confusion, a couple times a week, in Blogger Help Forum: How Do I? . Where is the dashboard? In the Classic Blogger GUI, the display which contained the "Blog List" (at the top), and the "Reading List" (at the bottom) was labeled "Dashboard". Many people also called the "Settings" / "Template" screens for the various blogs, linked from the Blog List, the dashboard. The New Blogger GUI has no page with the label - and no links "To The Dashboard". The Navbar (another unlabeled feature) has two links - "Design" and "New Post" - which lead to different dashboard sections, when you are appropriately logged in to Blogger . And, the "B" logo at the far left of the navbar will, similarly, take you to the Blog List / Reading List.