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Image Uploading #5

Image uploading is down again.


(Update, 10/27): This issue is continued in Image Uploading - 6.

(Update, June 29): Problems Uploading Pictures? Try This Process may provide a start in isolating the multiple problems.

(Update, June 15): Diagnostics requested by Blogger Support:

After a failed image upload in Mozilla Firefox, please complete the following steps:

  1. Go to "Tools">"JavaScript Console."
  2. Select "Errors," and copy and paste the messages that you see (if any) into your response.


(Update 11:17, June 14): By Jason, in Blogger Status:
We continue to upgrade hardware and make changes in response to last week's problems. Additionally, we are still investigating the photo uploading problem seen by some users. While this problem has been reported by a number of people, it is not consistently reproduceable - we're working with the folks who are running into this to gather as much information as possible about how it occurs.


IOW, help us by reporting your problem. Every computer is unique, and your involvement may contribute to the diagnosis of the problem.

(Update, June 29): Problems Uploading Pictures? Try This Process may indicate a start in the right direction.


(Update 15:35, June 9): Hints suggested by Blogger Employee:

  1. Clear your cache and cookies, log in, and try again.
  2. Check to ensure that Java Script is enabled.
  3. Try another browser, to see if that makes a difference. (I've had success using Mozilla Firefox).


IOW, help us to help you. Try alternate solutions, and let us know what does and doesn't work. See the above note.

Now, understand this. Blogger Support is working on this issue. But, they state it as an intermittent problem, which means that they need more diagnostic data to find the cause of the problem.

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