Over half of the problem reports, in Blogger Help Forum: Get Help with an Issue, which mention custom domain URLs, start with improperly setup domains.
A handful of the domain setup problems involve improperly chosen registrars - either registrars who can't provide the necessary services, or registrars who won't do their job properly. The vast majority of the setup problems start with bogus DNS addresses.
And bogus DNS addresses start with the blog owners.
The tasks of researching the problems - either badly setup domains, or improperly addressed custom domains - start with the URLs.
Both the BlogSpot and domain URLs are important, in problem research.
With custom domain publishing, both the (original) BlogSpot URL, and the (new) domain URL, are important.
If you start your problem report, and mention non BlogSpot publishing, but do not state the BlogSpot and domain URLs, you are going to get a query.
You may diagnose your problem on your own - if you want to.
Since it's your blog, and your domain, you are entitled to diagnose the problem, yourself. However, if you are here to ask for help, do you really want to diagnose the problem, on your own? If you are here because you setup the domain improperly, is it likely that you will be able to diagnose the problem, on your own?
If you come to the forums for help, and you are asked for details.
Help us - so we can help you.
Help us to help you, so you can fix the problem. Diagnosing the problem is our job - and fixing the problem, based on our diagnosis, is your job.
Once we help you to help us, we can help you to fix your problem - and finally you can get back to work, publishing your blog.
A handful of the domain setup problems involve improperly chosen registrars - either registrars who can't provide the necessary services, or registrars who won't do their job properly. The vast majority of the setup problems start with bogus DNS addresses.
And bogus DNS addresses start with the blog owners.
The tasks of researching the problems - either badly setup domains, or improperly addressed custom domains - start with the URLs.
Both the BlogSpot and domain URLs are important, in problem research.
With custom domain publishing, both the (original) BlogSpot URL, and the (new) domain URL, are important.
If you start your problem report, and mention non BlogSpot publishing, but do not state the BlogSpot and domain URLs, you are going to get a query.
Please state the BlogSpot and domain URLs!This query is not ceremonial - it is a legitimate request for details. Details are used in forensic examination of the blog, and the domain - as part of the process of diagnosing your problem.
You may diagnose your problem on your own - if you want to.
Since it's your blog, and your domain, you are entitled to diagnose the problem, yourself. However, if you are here to ask for help, do you really want to diagnose the problem, on your own? If you are here because you setup the domain improperly, is it likely that you will be able to diagnose the problem, on your own?
If you come to the forums for help, and you are asked for details.
Please state the BlogSpot and domain URLs!Is it really useful, when you respond.
I'm not telling you my URLs, because it may get my blog deleted, as a spam host!or
It's a private blog, and I don't want it known!If you need help, you need to identify the blog.
Help us - so we can help you.
Help us to help you, so you can fix the problem. Diagnosing the problem is our job - and fixing the problem, based on our diagnosis, is your job.
Once we help you to help us, we can help you to fix your problem - and finally you can get back to work, publishing your blog.
Comments