This month, we are seeing reports of another, rather alarming detail, now involving Picasa.
Some frustrated blog owners, having endured the anguish of the Google Accounts: Account has been disabled wizard, and having finally regained control of their Blogger accounts and blogs, have noticed a new detail.
My blogs are back - but the pictures are gone!
This new detail has been reported to Blogger Support, but with a rather unpromising answer.
Missing images are not always going to be recoverable.
Picasa Web Albums have a few improvements to make.
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3 comments:
interesting
How are you supposed to contact Blogger Support? All I can see are forums, and after posting a comment, I haven't had any further progress.
My gmail account was deleted (it was one through an organisation and they changed providers), and my connected blogger account. I've tried following the help forums and they stop me at "this account has been deleted".
How can I gain access to my old blog? Even in an archived format so I can copy the content.
Thanks,
Meera
Meera,
The forums are where you contact Blogger Support.
In most cases, though, you only use the automated tools, to prove ownership of a blog and get it restored - when it can be restored.
The problems occur in two cases:
1. When a blog was righteously deleted by Blogger for a TOS Violation (hacking / porn / spam).
2. When the blog owner can't prove ownership, because heshe never bothered to remember the account name / password, or to setup a valid backup email account or other backdoor token.
So, you post your problem report in the forum - you report your problem politely - and you follow the advice provided.
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