Saturday, May 01, 2010

FeedBurner Feeds Not Being Updated

Recently in Blogger Help Forum: Something Is Broken, we've seen a few reports of blog feeds that aren't updating promptly.

After a brief feed diagnostic procedure, we do an HTTP trace of the feed.
Sending request:

GET /feeds/posts/default HTTP/1.1
Host: myblog.blogspot.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Referer: http://www.rexswain.com/httpview.html
Connection: close

• Finding host IP address...
• Host IP address = 74.125.19.191
• Finding TCP protocol...
• Binding to local socket...
• Connecting to host...
• Sending request...
• Waiting for response...

Receiving Header:

HTTP/1.1·302·Moved·Temporarily(CR)(LF)
Content-Type:·text/html;·charset=UTF-8(CR)(LF)
X-Frame-Options:·ALLOWALL(CR)(LF)
Location:·http://feeds.feedburner.com/MyCustomFeed(CR)(LF)
OK, the feed is redirected to FeedBurner. So, you login to your FeedBurner account, select the feed by name, and find the "Troubleshootize" tab.
Oh Dear, What Kind of Trouble?
Troubleshootize contains general tips and a couple of quick-fixes to try with any malfunctioning feed. And yeah, we're sticking with this tab title. For now.
Right at the top of the list:
Fouled-Up Feeds, and Quick Ways to Fix 'Em
The most common problems that affect your FeedBurner feed are:
  • The trouble: Your FeedBurner feed isn't up-to-date with your Original Feed.
    The fix: Try pinging FeedBurner using our Ping page. This action tells FeedBurner to go check your feed for updates immediately.
Still further down the list:
The Nuclear Option: "Resyncing" your feed
As a last resort with a regular feed or a podcast, you can resync your feed. You should only resync if your feed is more than 1 hour out-of-date and pinging FeedBurner does not update it or your podcast files are not being turned into enclosures by our SmartCast service.
And just below that, the "Resync Now" button, with the advice:
Resync takes the following actions:
  • Clears our cached version and refreshes its content from your Original Feed
  • Creates podcast enclosures for items that did not previously have them and contain links to podcast content
  • Reports any feed formatting problems encountered during the resync

And we see further good news.
Frustrated? Need help solving your problem? Head to the Groups.
FeedBurner’s official Google Group is the best place to find other publishers and solve problems. Additionally, Google employees and community experts monitor discussions and participate from time to time to offer guidance. Head to the Group if none of the resources provided here on Troubleshootize give you the answers you're looking for.
So, you have a few options yet, if the problem involves a FeedBurner feed.

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1 comment:

PussDaddy said...

I wonder why feedburner will not change my email adress even though I was able to change it on all of my google analytics and stuff?

PussDaddy