Tuesday, June 23, 2009

You Are Responsible For Maintaining Access To Your Blogger Account

Almost every Internet service, that requires us to identify ourselves, provides a backup identification option.

Every properly planned Internet service provides a way to access their services, should we forget our account name and / or password. Some services provide backdoor access in such easy fashion, that some people don't bother about using front door access.

Some Blogger blog owners use backdoor access to Blogger, routinely. This is a problem, on various levels.

Blogger has promised us that our blogs will be ours forever, and that we may publish our blogs anonymously, if we wish. The amount of updating that we may, or may not do, to the blog is not relevant here. We can have a blog that we update once every 10 years, or one that we update daily - and both activity levels are equally valid.

Blogger protects our blogs by tying them to our Blogger accounts. To maintain or update a Blogger blog, we need access to a Blogger account that has administrative access to the blog.

To access a Blogger account, we need at least one of the following alternatives:
  1. The account name (email address when setup originally), and the current password.
  2. The email address currently associated with the account, and access to that email address.

Normal access to a Blogger account uses the account name, and the password. If we forget either the account name or the password, we need backdoor access to the account.

Backdoor access uses the email account currently associated with the Blogger account, provides the account name in an email message - and executes a password reset on the account, when requested from the correct email account. To get the email message, and to request the password reset, we have to have access to the backdoor email account.

We have to maintain access to the Blogger account, if we are going to have a blog. If the backdoor email account is discontinued, it is our responsibility to remember the Blogger account name and password - and change the backdoor email address for the Blogger account to our current working email address, before we forget the Blogger account name or password.

It's also our responsibility for ensuring that any non GMail email address, that's used in our account, is valid.

If Blogger is to simultaneouslyWe must maintain our access to our Blogger account on our own. Blogger can't blindly give access to someone who tells them
I forgot the password to my Blogger account, and the email address that's on the account was discontinued last year. My blog has been inactive for 3 years, and I need to reclaim my blog. I'll gladly fax them a copy of my drivers license, my passport, my birth certificate, ...

Blogger provides front door, and back door, access to our Blogger accounts, and expects us to maintain either, or both, accesses reliably. There is no other access provided. Blogger / Google does not have a staff who examines faxed copies of drivers licenses, passports or birth certificates, to provide a second back door to our accounts.

We have to start with a valid backdoor access, and we have to maintain that backdoor, reliably.

Blogger Terms Of Service even state this as a requirement.
You will be responsible for all activities occurring under your username and for keeping your password secure.

We have to maintain our own access to our Blogger accounts. When a Blogger employee is spending time validating someone's birth certificate, that's time that some other anxious and worthy blogger has to spend waiting for his / her blog to be unlocked, custom domain to be reset, or another Blogger wildfire to be diagnosed.

Blogger / Google has to make good business decisions, and maintain Blogger to support the many people who use Blogger properly - while resisting the demands of the people who use Blogger improperly, and the suggestions of those who try to use Blogger maliciously.

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5 comments:

TOPSPIN STABLE said...

Thanks for the reply...I will be trying your
heads up suggestions! Roland C. Woodaka
Topspin Stable

fanartikel said...

many thanks , great information

Craig said...

Google bought out Blogger and they bought out the dial up ISP where I had my email account when I started blogging. I remember when the ISP converted to gmail three or four years ago because I had to drop the part of my e-mail address that identified the country where I reside. Doing so set up a conflict between the original e-mail address that still worked up until a week or two ago and the Blogger (gmail) user name associated with that original email address. This is a mess. I don't know if I'm ever going to be able to access the email account that was converted to gmail with a name modification. I also don't know if I'm ever going to be able to sign in on my Blogger account using my primary broadband ISP. All I get is a Data Transfer Interrupted page that refers me to my broadband ISP. I called them and they checked. They can access my Sign In page and if I gave them the password along with the new gmail user name, they could post on my blog. But they can't explain why I get Data Transfer Interrupted and they don't. They said I'd have to take that up with Blogger or Google and I would if I could contact them on my broadband account, but I can't. So I'm contacting Blogger and Google via WiFi. I've got a twenty pound brick chained to my bumper and I won't get my blog back until after the tow truck has finished impounding it.

Chuck said...

Google bought out Blogger and they bought out the dial up ISP where I had my email account when I started blogging.

That's an interesting tale. This would be very good to explore in detail, in BHF: Something Is Broken.

remistevens.com said...

I realize that blogger can't just give away account info willingly....But what do they do when someone posts copy written materials? They must have some sort of method for resolving disputes when people post content they do not own.