Tuesday, February 03, 2009

The Two Domains - Blogger vs BlogSpot

Not everybody asking for help in GBH: Something Is Broken, or one of the other forums, provides a lot of detail in their problem reports. Occasionally, we see some gems
When I access the server, I get a blank page.


This sort of problem report detail possibly comes from someone who isn't really aware that there are two domains.
  • Blogger - This is where you setup your blog, and publish your posts.
  • Blogspot - This is where you view your blog, when you don't publish your blog externally, that is.

This lets us maintain different levels of trust, between Blogger and BlogSpot.

Many times, Blogger will be up, and Blogspot will be down. If you can create, edit, and publish your posts, but nobody can read them, you have a big problem. No readers, which = no immediate revenue. And less future readers, which = less future revenue.

Other times, Blogger will be down, and Blogspot will be up. Everybody will be able to read your blog, so no problems with current revenue. But you won't be able to make any changes to your blog. If your blog (as most do) depends upon updated information, you'll soon suffer from less readers, which again = less future revenue.

But you need to know the differences. And when you discuss your problems in Blogger Help Forum, it's good to know the differences, and to state the details, relevant to the differences. This is a good start, to learning how to ask for help, effectively.

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1 comment:

Tito Dutta said...

Good one! Thanks!