Some GoDaddy Hosted Custom Domains Are Showing Connectivity Errors

This weekend, a few owners of blogs published to custom domains are reporting problems viewing their blogs.

We are seeing various reports, such as unhappily reporting

CANNOT VIEW MY BLOG!

If we view the blog ourselves - or maybe if the blog owner uses one or more proxy servers to view the blog, the blog will be seen with no problem. Apparently the blog is actually online, regardless of the original observation.

Now what?

In many cases, the blog in question uses GoDaddy hosted DNS, and a specific set of GoDaddy servers, to provide domain addresses to the blog readers.

If we use a WhoIs Log extract, we can see the defining factor in this problem.

artprojectsforkids.org@ns25.domaincontrol.com.:

;; connection timed out; no servers could be reached

artprojectsforkids.org@ns26.domaincontrol.com.:

;; connection timed out; no servers could be reached




www.artprojectsforkids.org@ns25.domaincontrol.com.:

;; connection timed out; no servers could be reached

www.artprojectsforkids.org@ns26.domaincontrol.com.:

;; connection timed out; no servers could be reached

Right now, GoDaddy name servers "ns25" and "ns26" are currently not responding, to domain address queries.

The domain itself is live. We can verify online status, and see that some readers in various portions of the Internet are able to access it.

We're still researching the support options, for this problem. I've identified a link to GoDaddy Live Support, which you may try if you are affected by this problem.

Use this Live BHF Search, to identify individual reports of the problems, and to follow the diagnostic process.

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