Issues that affect a large group of users will be resolved promptly (meaning that an engineer will start to work on it right away) whereas problems that just apply a single blog or account may take a little longer to fix.
I've been noting this for some time.
Well, consider this:
- Problems that aren't reported don't get worked on.
- Problems that affect more people get worked on by the more experienced staff. If you know about the problem, and don't report it, it won't rise in the queue as much as it could. So if it isn't seen immediately, it's your fault.
- Computers are unique. Maybe your problem report will provide the necessary clue, and help the problem get solved.
So, Report The Problem, when you have anything to report.
And it's also encouraging to look at the spammer gallery, and see how many are dead. And my experience has been that the sooner you kill a spammer, the less spammers will come around in the future.
So, Report The Spammers, immediately, when you see their shite. And if you look a few days later, and their shite is still there, report them again.