Improvements, And New Challenges, In the Spam Review / Appeal Process

This week, Blogger developed new spam review / appeal procedures, designed to make everybody's life (except, maybe, confirmed or self aware spammers) a bit simpler. Unfortunately, as we implement the new procedures in Blogger Help Forum: Something Is Broken, we are starting to see other problems, which may affect the success of the new procedures.

The review / appeal process, as before, starts with use of the dashboard "Review blog" / "Unlock blog" link. However, for several reasons, the necessary link is not always there. Many blog owners, needing help, report seeing

You are not yet an author of any blogs ...

when logging in, after seeing the latest version of the well known display.

Blog has been removed

Sorry, the blog at myblogwhichisnotspam.blogspot.com has been removed. This address is not available for new blogs.

Did you expect to see your blog here? See: 'I can't find my blog on the Web, where is it?'

Alternately, when seeing their dashboard, maybe with other, unclassified blogs displayed, not everybody will look for a "Show all" / "View all blogs" link.

And now, we see frustration building - and involving several possible scenarios, in various combinations.

People who don't know that URL of their blog - or don't know the Blogger account name or password - won't be able to login and request the blog to be reviewed or unlocked.
People who do login to Blogger may login to the wrong Blogger account, and will not see the "Review" / "Unlock" link on their dashboard.
When trying to use the "Forgot?" wizard, to recover account access, they see "Blog unknown", because the blog was removed.
We may be seeing another Blogger code problem, similar to one seen in January this year, which prevents the "Review" / "Unlock" blog link from appearing to those who do login properly.
There are other, mysterious and obscure scenarios, which will confuse people occasionally.

So life is getting simpler - but maybe more complicated at the same time.

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