Problems With Stats Being Reported By Firefox Users

This week, we've seen a number of reports in Blogger Help Forum: Something Is Broken, possibly involving use of Firefox.

Hey Blogger, can someone fix the stats?

I keep getting the well known message.
An error occurred while fetching stats.
It tells me to reload the page. Well, reload after reload, I still get nothing.

As we know from the acknowledgment from Blogger, they are aware of one or more problems within the Stats code base, and they are fixing those problems. Unfortunately, they won't be fixing all of the problems that are being reported - and the problems that they fix, they won't fix immediately.

Some problems with Stats may be related to the browser version. Along with the browser name, this is a useful detail to provide - when you report your problem, in the forum. Firefox was recently updated to V3.6.13. Browser updates cause problems, periodically, for a few blog owners - though not consistently for all blog owners.

Some problems with Stats we contribute to, as we protect or use our browsers and computers. These problems can't be fixed by Blogger.

Sometimes, reinstalling or upgrading the browser will produce a temporary workaround. Finding and fixing the problem will be a better permanent solution, though.

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The Real Blogger Status

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