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If you did not use a Blogger / Google account when you Followed this blog, years ago, you are probably not Following now . During the past...

Sunday, March 10, 2013

Blog Owners, Unable To Request Restore Of A Blog

One of the more intriguing issues, seen in Blogger Help Forum: Something Is Broken, involves people unable to recover control of their blogs.
I recently changed ISPs, and now I can't login to update my blog.

Occasionally, this issue becomes more complicated, because the blog is deleted - and the owner can't request that it be restored, using the automated review request wizard. Sometimes, the would be blog owner may to try to bypass the current blog recovery policy, by claiming special circumstances.
The blog has been deleted. I received no suspicious activity or password change notification emails, or emails of any kind related to my blog.

What is the story here? Can blogs just disappear from the Blogosphere, without the involvement of the blog owners - and be unrecoverable?

Recovery of a deleted blog starts with the requirement that only a blog owner can un delete a deleted blog - and this is where many mysterious disappearances start.

Only the blog owner can initiate hacked blog unlock review.

Since a Blogger blog is the property of the owner, and the owner is allowed to delete a blog any time required, it would not be right to let people who are not the owner un delete a blog - or demand that the blog be un deleted. To enforce this requirement, Blogger added the dashboard based Restore wizard.

Since only the owner will have the deleted blog listed in their dashboard "Deleted Blogs" list, only the owner can request restore of the blog in question.

Dashboard requested restores have multiple purposes.

The dashboard Restore wizard serves blog owners, with blogs deleted under various circumstances.
  • Deleted by the owner.
  • Deleted by Blogger, as a suspected spam host.
  • Deleted by Google, for TOS Violation.
Any deleted blog will appear in a special dashboard list, "Deleted Blogs" or "Locked Blogs" - when it can be recovered. If the blog is not recoverable by the owner, there may not be a link.

Dashboard requested restores may not always be successful.

There are specific cases where a deleted blog may not be recoverable using the recovery wizard.
A blog locked, pending integrity check, cannot be requested for restore.

Dashboard requested restores start with owner requested unlock.

The owner has to first have the owning account unlocked. Similar to the account recovery process, Blogger / Google will require that the owner provide proof of ownership, before the account will be unlocked. Only if the account can be unlocked, security specialists will inspect each blog owned by the account, and verify that each does not contain evidence of tampering by a temporarily successful hacker.

With blog security review in progress, the blog will be offline and invisible.

While a blog is under integrity check, it won't be listed on the dashboard of the owner - either under "Deleted blogs", "Locked blogs", or "My blogs". Neither the owner, nor any third parties, will be able to do anything except wait, patiently.

Blogs found to contain malware can be locked as TOS Violations, with the owner later required to remove the malware found. This requirement will apply for malware installed by the owner (intentionally, or unintentionally), or for malware installed by a hacker.

With blog malware review in progress, the blog will be offline - but visible.

With a blog locked pending malware removal, the owner is given the benefit of the doubt, and allowed to simply remove the malware, no questions asked. In some cases, Blogger may be able to assist by providing specific identification of the malware found - but this won't happen, consistently.

A blog owned under another account must be un deleted by the owner of the other account. Again, only a blog owner can have a blog restored - whether deleted by an owner, or by Blogger / Google.

A blog deleted over 90 days previously cannot be recovered. It won't appear on the dashboard of any (former) owner, since it can't be recovered.
It's dead, Jim.

Either way, you the owner have to wait for review to complete.

The basic rule is simple. If your blog was deleted, and if you're able to un delete it (or request un deletion), you'll have a link on your dashboard. If a blog is not listed on your dashboard, you can't request, with any predictable success, that it be un deleted - any more than you can demand that a non deleted blog be restored to your control.

Dude, hit me with a comment!

Nadarajah Kannappu said...

It's mentally torture as my case, now almost 2 months recovery request as it is displayed in the dash board I have done many times, and still waiting. Blogger should have a proper help desk panel to solve this. I lost my confidential datas. lost my writing. I Wrote about this in their forum.My blog is 100% genuine, only poems and my stories. Help me please.

Caryl McAdoo said...

Hey nitecruzzer, I really apprecicate your help. I haven't clicked any of these links. Not clicking anything until you tell me to :) Bless you.