Saturday, April 02, 2011

Blogger Stats, The Interstitial Warning, And Post Page Access - Let's Get Real, Here

Just last month, we observed a problem with Blogger Stats displays, which was diagnosed to involve the "Content Warning" Interstitial display. The problem was escalated to Blogger Support - who fixed the underlying problem, and who is now working on a second problem, possibly a problem which resulted from the fixing of the first problem.

Many blog owners who suffered from the first problem are also suffering from the second problem - and some blog owners are confusing the two problems. Some of the latter are not being objective, and are angrily accusing Blogger of ignoring them, in their hour of need.

Very few of the people reporting the second problem have spent a great deal of time objectively evaluating the urgency of that problem.
  • Stats is not a major functionality in Blogger blogs. It's a feature that helps the blog owner evaluate blog traffic.
  • Lack of a Stats display (let alone one portion of a Stats display) does not affect blog functionality. The readers of the blog never know that Stats does not work, for the blog affected.
  • There are many alternate solutions available. Google Analytics is an alternate Google product (which some of you already use). There are also many excellent free third party products, which provide more comprehensive statistics.
  • Blogs with "Adult" Content are not a major part of the Blogger / Google name and server space.

All of these factors combine, and don't exactly ensure that this problem is at the top of the Blogger "Fix This!" list. Here, we need to exercise patience.

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2 comments:

César Hernández-Meraz said...

At a previous job (I'm a software developer, BTW) I had a customer who was very impatient and very bossy (she was not even the boss).

When she wanted something done fast she always ended up adding so much more (wasted) time with her constant phone calls.

It was ridiculous how we gave an estimate of 20 minutes and then she called every 5 minutes to see if it was finished. Of course, the final result was done much later than 20 minutes because we had to be on the phone with her.

Something similar is happening here, I'd think.

Aphrodite said...

Sadly, now even Google Analytics has stopped tracking stats.