Wednesday, October 11, 2006

Disappearing Images

If you use images (diagrams, pictures, photographs) in your blog, you may already have seen this problem. You or a friend will look at your blog, and where you should see an image, all you'll see is a blank space, or a blue or red "x", or maybe an empty box. This will depend upon what browser you use, what other security devices you have on your computer, and how the blog is coded.

Some folks see the problem when uploading pictures, and some after the images have been uploaded. In some cases, the problem will come and go, without any action by either the blog owner, or the reader. I've been a victim (my blog has shown this problem) too. I have yet to see this acknowledged on any of the Blogger issue lists.

The one thing that I will say in Bloggers defense is this
If you are experiencing this problem, and you haven't reported it, then you are part of the problem.


That's a faint defense though. This has been reported, repeatedly. I know that Blogger has heard the cries of pain. They should acknowledge the cries.

Recent Reports:
(See End Of Post)

(Edit 2007/04/20): Blogger is now convinced that the problem is caused by deleting the post that the photos are uploaded into.

(Edit 2007/04/12): Blogger Employee is now actively diagnosing the problem.
  • How were you uploading the images?

  • How many did you upload at one time?

  • What were the size of the images you uploaded?


  • And is now suspecting one common factor - photos uploaded to a post which they aren't being displayed in.
    The images don't transfer over when you copy them from one post to another - you got to upload them directly to the post you want to publish.


    (Edit 10/16): Blogger Employee is now involved, and has concentrated his (her) activities into the one longest thread in the forum.

    (Edit 10/17): A very interesting post in Blogger Help Group: Publishing Trouble Uploading Pictures
    The image is not there when I click the current day's post - although it is onbviously there to others who can see it.

    I can however see images on other Blogger Blogs including my own and in other types of Blogs

    Then, when I return the next day to read the next days's blog the image is now there.

    This is almost the sort of thing that you'd get with an MTU setting problem. Intermittent - by both person and day. I wonder if the Blogger photo server has a problem with fragmented packets?

    This discussion is continued, in my next post in this series - Disappearing Images - 2.

    >> Forum thread links: bX-*00005

    >> Copy this tag: bX-*00005

    2 comments:

    Alex Waterhouse-Hayward said...

    I have this nasty red box with an x problem, too. I thought it had to do with somehow having posted more images in one year than I should have. Now I find out that it seems to be a Blogger issue. It would be very nice if this issue were resolved or if upon opening the blog site info or a warning re the problem would be posted there for us to see.
    Alexwh

    Chuck said...

    Alex,

    I'll not disagree with that. Neither will I lose sleep, staying up at night, waiting for it to happen.

    Welcome to K-Mart, where the customers support themselves.

    We occasionally have personal attention from Blogger Employee aka Jordan, for instance in this thread in the forum. I wish that I could believe that is a promise of more interaction with us.