Sunday, November 18, 2012

Blog Owners Seeing "Error 14" Or Similar Symptom, When Attempting To Publish To A Custom Domain URL

We're seeing a small but steady flood of reports, in Blogger Help Forum: Something Is Broken, from blog owners attempting to publish their blogs using a custom domain URL.
I am not able to redirect my blog from blogspot to my own domain! Blogger is giving me the error
We have not been able to verify your authority to this domain. Error 14.

This specific problem has been observed numerous times in the past, ever since Blogger added the domain ownership verification process to the custom domain publishing feature. Problem reports require careful diagnosis, involving examination of the basic DNS addresses setup with the registrar, to verify the "Error 14" as the primary problem.

Because careful diagnosis is required, for each case reported, we're not adding a Rollup Discussion in the forum. Instead, we request that each blog owner, observing this problem, post her / his problem report in a topic started for that purpose, by himself / herself only. This will allow us to inventory this problem properly, and assist Blogger Engineering in isolating and fixing this problem promptly, so the blog owners can get on with the after publishing process.

Reports of this problem appear to have started in volume late Saturday, 11/17, Pacific time - though some reports, examined in detail, mention the problem initially observed several days ago. The initial volume of the problem appeared to come from SouthEast Asia - but as additional reports were posted, we see Europe and the Americas apparently represented.

Blogger Engineering is now aware of the problem, and will investigate. We'll continue to monitor the forum topics, and to post an initial advisory FAQ, as a response to the reports observed - when reports contain clear evidence of the "Error 14" being a primary symptom. Please monitor that FAQ, and this post, for any ongoing updates.

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1 comment:

Nail Interest said...

I too am getting a error 14 from U.S