Server Error 1-500 ("1-500-nn")

A lot of Bloggers are reporting these.

This server is currently experiencing a problem. An engineer has been notified and will investigate.
Status code: 1-500-nn
Please visit the Blogger status page or the Blogger Knowledge Base for further assistance.


or

HTTP Status 5nn - Servlet NewFrontend is currently unavailable
--------------------------------------------------------------------------------
type Status report
message Servlet NewFrontend is currently unavailable
description The requested service (Servlet NewFrontend is currently unavailable) is not currently available.
--------------------------------------------------------------------------------
Apache Tomcat/4.1.24


Initial Diagnostics:

>> Blogger Employee has associated these errors, as earlier, with Singnet customers in Singapore. We have also heard from people in areas near Singapore, most likely using ISPs who get service through Singnet.

To confirm the latter possibility, provide a TraceRt log, in your next online post, when you ask for assistance.

>> Some Bloggers reporting this have also reported the distorted / unusable dashboard or Post Editor toolbar.

>> As a workaround to the problem, Singnet customers can use a proxy server, "proxy.singnet.com.sg". If your ISP gets service through Singnet, you may have this option. We note that people not getting service directly through Singnet cannot use "proxy.singnet.com.sg".

(Note): This will affect all of your web access through this browser, not just Blogger. If other services are negatively affected by your using the proxy, you'll want to contact Singnet directly. Or you may be able to use a separate browser for Blogging, for a while.

  • For Firefox before V2.0:

    • From the menu, select Tools, then Options.

    • Click on the "General" selection.

    • Under "Connection", hit "Connection Settings".

    • Select "Manual proxy configuration".

    • For HTTP Proxy address, enter "proxy.singnet.com.sg".

    • For HTTP Proxy port, enter "8080".

    • Click on the "OK" button 2 times.


  • For Firefox V2.0 and up:

    • From the menu, select Tools, then Options.

    • Click on the "Advanced" tab.

    • Click on the "Network" tab.

    • Under "Connection", hit "Settings".

    • Select "Manual proxy configuration".

    • For HTTP proxy, enter "proxy.singnet.com.sg".

    • For "Port", enter "8080".

    • Click on the "OK" button 2 times.


  • For Internet Explorer:

    • From the menu, select Tools, then Internet Options.

    • Click on the "Connections" tab.

    • If your computer is on a LAN, hit the "LAN Settings" button.


      • Under Proxy Server, select "Use a proxy server ...".

      • Click on the "Advanced" button.

      • For HTTP, enter "proxy.singnet.com.sg" for Proxy address, and "8080" for Port.

      • Click on the "OK" button 3 times.


    • If your computer uses dialup, select your setting name in the "Dial-up and Virtual Private Network settings" box, and hit "Settings".

      • Under Proxy Server, select "Use a proxy server ...".

      • Click on the "Advanced" button.

      • For HTTP, enter "proxy.singnet.com.sg" for Proxy address, and "8080" for Port.

      • Click on the "OK" button 3 times.



>> Forum thread links: bX-*00042

>> Copy this tag: bX-*00042

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