Sunday, July 29, 2012

Mail-To-Blogger - July 2012

We have seen a significant number of reports, in Blogger Help Forum: Something Is Broken, again mentioning inability to post to our blogs using EMail / Phone / SMS. The problem appears to have started several days ago - but was quiet for a while, and has been rather noticeable today.

Blogger Support posted last Thursday, acknowledging the problem - but since then, the problem appears to have gotten worse.

Oddly enough, I conducted my standard functionality test, and sent a message at 18:00 my time, which posted to my test blog at 18:16. Normal latency would be 1 - 2 minutes, not 16 minutes. Before posting, I was forced to update my MTB "secret word", as I examined my settings and found that the "secret word" had been previously cleared.

We have a rollup discussion where we are requesting diagnostic details, from blog owners observing the problem.
  1. What is the URL of the blog?
  2. When did you, initially, observe a problem?
  3. When did you, most recently, observe a problem?
  4. When did you, most recently, not observe a problem?
  5. Do you receive an email refusal (aka "bounce back message"), or does the email / message simply disappear?
  6. How long has it been since you last changed the MTB "secret word"?
  7. Do you post using GMail based email, Non GMail based email, or Phone / SMS?
If you're able, please provide reports of your involvement with this problem.

(Update 7/30): Blogger Support has reported the problem as fixed.
Update, 7/30: This has been fixed.


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2 comments:

The Mommy said...

Says its been fixed, but as of this evening, 7/30, it still is not working for me. Can't figure out how to post on the forum to put my info in the thread.

Chuck Croll said...

Mommy,

The larger problem has apparently been fixed. That does not mean that nobody will have any problem with MTB.

If you are still having a problem, you should post in Blogger Help Forum: Something Is Broken, so we can diagnose your problem.