That's the old well known monolithic error, seen when you try to publish your blog to a Google Custom Domain, and possibly later too, when you try to setup the "www" alias of the blog to point to the root. This error is a symptom of several problems, it is not a problem in itself.
You now have to research why the wizard isn't seeing the DNS addresses, that you hopefully just setup.
In some cases, your DNS addresses may be incorrectly defined. Verify your DNS addresses, first. Then, proceed with the procedures below.
In other cases, the problem is a bug in the Blogger database, or maybe in the "ghs.google.com" database itself. Or possibly, in the custom domain concept in general.
A Problem With An Identified Service
If the problem is with an identified Google Apps service, with the service explicitly showing up in an HTTP trace, simply disabling the service in question may provide a solution. The Google Sites service is a commonly seen instance of this solution.
In rare cases, you may see your domain URL displayed as the service publishing address, in the Google Apps dashboard display. This is generally seen with either Sites, or with Start Page. After you login to Google Apps, execute Step 7, of the recycle procedure, from the service settings screen.
A Problem With An Unidentified Service
If simply disabling the identified service doesn't help, or if you're seeing a vaguer symptom, such as the well known
Even if you are not, intentionally, using a given Apps service, the settings for your blog may be corrupted by any service - so try resetting each service, one at a time, by executing the procedure enumerated below. It's possible that compound problems may require your executing the entire procedure more than once.
Login To Google Apps
Begin this process by logging in to Google Apps.
There are no shortcuts here. Some folks decide that deleting the Google Apps account will automatically stop all domain services, and immediately eliminate the problem. Deleting the Apps account, to shut down services, possibly makes sense when the domain is properly setup. When there is a database corruption problem - which is why you're here - deleting the Apps account simply delays resolution of your problem. If you delete the Apps account, you have to wait for up to 5 days to establish a new Apps account, then you have to start this procedure all over again. Please, do not delete your Google Apps account, as part of resetting the "Another blog" symptom.
The Google Apps Services
Once logged in, you deal with each service in Google Apps, one service at a time. Sites and Start Page are the best known services that can cause problems, but they aren't the only ones. Look at your Google Apps dashboard, and look at additional services under the "Add more services" link. Each of these services can publish to a given URL, such as "www.mydomain.net", and each service can possibly contribute to your problem. Execute the service recycle procedure, for each service that you have.
The Service Recycle Procedure
In normal life, these steps would negate each other, and all would be a waste of time. This isn't normal life, so don't omit any steps, however silly it all appears. Unless you're familiar with the vagaries of custom domains, some of this will seem illogical. You're in an illogical situation right now, so follow these steps as written.
The Service Settings Screen
You disable a service, and set the publishing address, from the service settings screen. Under the original Apps Desktop, you would access the service settings screen using the "Service settings" pull down menu in the upper right, or from the appropriate link on the Google Apps dashboard. Now, it's the "Settings" menu entry on the far right - or the "View all settings" dashboard link.
You may be able to use the "Organization & users" - Services tab, to disable and enable services that have already been installed. Look under "Core Google Services" for the service in question, and select the appropriate "ON / OFF" toggle button.
If a service is currently uninstalled, there won't be a selection on any menu, or an icon / link on the dashboard. From the "Already Purchased Services" screen, click on the "Add it now" button for the service desired, to install and enable a service.
Under the original Apps Desktop, "Already Purchased Services" was accessed from the "Add more services" dashboard link. Now, you click on the "Get more apps and services" dashboard link, under "Common tasks" - or "Click here to add more Google Services to your domain", from the "Organization & users" Services tab - to access "Already Purchased Services".
If the service is currently installed, and you wish to uninstall it, you use the Settings - General tab, and select the "Uninstall service" link.
You'll observe and set the "publishing address" from the "Web Address Mapping" tab.
The Service Wizard Screen
For most services, you create, publish, and delete pages using the service wizard. Under the original Apps Desktop, you would access the appropriate service wizard by clicking on the URL for that service, below the service label, on the Google Apps dashboard. Now, you click on the "Settings" link next to the service icon, on the dashboard - or click on the Settings link, in the menu.
You'll also find the service URL in the service settings screen, in the "Web Address Mapping" tab. Under the original Apps Desktop, you might find it at the top of the service settings screen, next to "Web address".
Observing And Setting The Service Publishing Address
You'll use the service settings screen to observe the service publishing address, and to set it to the appropriate address.
The Reset Form
Blogger has provided a new problem reporting tool, that lets them fix the problems similar to those resolved by Google Apps, using the Magical Custom Domain Form. This requires manual human intervention, so don't anticipate immediate resolution of the problem. Note, too, that the Magical Custom Domain Form is known to not provide resolution for all custom domain problems.
If the Custom Domain Form doesn't provide acceptable results, use Blogger Contact, and let them know of the problem.
>> Top
You now have to research why the wizard isn't seeing the DNS addresses, that you hopefully just setup.
In some cases, your DNS addresses may be incorrectly defined. Verify your DNS addresses, first. Then, proceed with the procedures below.
In other cases, the problem is a bug in the Blogger database, or maybe in the "ghs.google.com" database itself. Or possibly, in the custom domain concept in general.
A Problem With An Identified Service
If the problem is with an identified Google Apps service, with the service explicitly showing up in an HTTP trace, simply disabling the service in question may provide a solution. The Google Sites service is a commonly seen instance of this solution.
In rare cases, you may see your domain URL displayed as the service publishing address, in the Google Apps dashboard display. This is generally seen with either Sites, or with Start Page. After you login to Google Apps, execute Step 7, of the recycle procedure, from the service settings screen.
A Problem With An Unidentified Service
If simply disabling the identified service doesn't help, or if you're seeing a vaguer symptom, such as the well known
Server Not Founddisplay, or the most recently seen advice
Error 404
Blogs may not be hosted at naked domainsyou're going to have to work harder. After you you login to Google Apps, you'll execute each step, enumerated below, for each service, enumerated below.
Even if you are not, intentionally, using a given Apps service, the settings for your blog may be corrupted by any service - so try resetting each service, one at a time, by executing the procedure enumerated below. It's possible that compound problems may require your executing the entire procedure more than once.
Login To Google Apps
Begin this process by logging in to Google Apps.
- If you're not registered for Google Apps, you'll have to register. Now that the Free Google Apps is not provided, you may have to setup a Trial version, to use Google Apps.
- If you just purchased your custom domain, using the "Buy A Domain For Your Blog" wizard, you're going to have to find your registration information and login to Google Apps.
- If you just bought your domain directly from eNom or GoDaddy (not using "Buy A Domain"), or from a third party registrar, you're going to have to setup a new Google Apps account, to start.
- When you login, you will be at the Google Apps Dashboard. If you're logged in using an account with administrative authority, you'll have the links that you need, there in front of you.
- You disable and enable a service, and set the publishing address, from the service settings screen.
- For most services, you create, publish, and delete pages using the service wizard.
There are no shortcuts here. Some folks decide that deleting the Google Apps account will automatically stop all domain services, and immediately eliminate the problem. Deleting the Apps account, to shut down services, possibly makes sense when the domain is properly setup. When there is a database corruption problem - which is why you're here - deleting the Apps account simply delays resolution of your problem. If you delete the Apps account, you have to wait for up to 5 days to establish a new Apps account, then you have to start this procedure all over again. Please, do not delete your Google Apps account, as part of resetting the "Another blog" symptom.
The Google Apps Services
Once logged in, you deal with each service in Google Apps, one service at a time. Sites and Start Page are the best known services that can cause problems, but they aren't the only ones. Look at your Google Apps dashboard, and look at additional services under the "Add more services" link. Each of these services can publish to a given URL, such as "www.mydomain.net", and each service can possibly contribute to your problem. Execute the service recycle procedure, for each service that you have.
- The domain root ("naked domain") redirect. This is a two minute task, so start there.
- Pages (You may, or may not, have Pages.).
- Sites.
- Start Page (Start Page is not the same as Pages!).
- Calendar.
- Docs.
- Email.
- FeedBurner (You will probably execute the FeedBurner wizard directly).
- Google Wave.
- Look on the dashboard, and under "Add more services", for newer possibilities.
The Service Recycle Procedure
In normal life, these steps would negate each other, and all would be a waste of time. This isn't normal life, so don't omit any steps, however silly it all appears. Unless you're familiar with the vagaries of custom domains, some of this will seem illogical. You're in an illogical situation right now, so follow these steps as written.
- For Steps #4 and #5, you'll use the service wizard.
- For each other step, you'll use the services settings screen.
- If the service in question is currently enabled, disable it.
- Enable the service, and note the current publishing address.
- Set the publishing address to the appropriate address .
- Create, then Publish a page of content, using the service.
- Delete the page just created.
- Set the service publishing address back to its previous setting (as noted in step #2).
- Disable the service.
- If you want to use the service in question, re enable it.
The Service Settings Screen
You disable a service, and set the publishing address, from the service settings screen. Under the original Apps Desktop, you would access the service settings screen using the "Service settings" pull down menu in the upper right, or from the appropriate link on the Google Apps dashboard. Now, it's the "Settings" menu entry on the far right - or the "View all settings" dashboard link.
You may be able to use the "Organization & users" - Services tab, to disable and enable services that have already been installed. Look under "Core Google Services" for the service in question, and select the appropriate "ON / OFF" toggle button.
If a service is currently uninstalled, there won't be a selection on any menu, or an icon / link on the dashboard. From the "Already Purchased Services" screen, click on the "Add it now" button for the service desired, to install and enable a service.
Under the original Apps Desktop, "Already Purchased Services" was accessed from the "Add more services" dashboard link. Now, you click on the "Get more apps and services" dashboard link, under "Common tasks" - or "Click here to add more Google Services to your domain", from the "Organization & users" Services tab - to access "Already Purchased Services".
If the service is currently installed, and you wish to uninstall it, you use the Settings - General tab, and select the "Uninstall service" link.
You'll observe and set the "publishing address" from the "Web Address Mapping" tab.
The Service Wizard Screen
For most services, you create, publish, and delete pages using the service wizard. Under the original Apps Desktop, you would access the appropriate service wizard by clicking on the URL for that service, below the service label, on the Google Apps dashboard. Now, you click on the "Settings" link next to the service icon, on the dashboard - or click on the Settings link, in the menu.
You'll also find the service URL in the service settings screen, in the "Web Address Mapping" tab. Under the original Apps Desktop, you might find it at the top of the service settings screen, next to "Web address".
Observing And Setting The Service Publishing Address
You'll use the service settings screen to observe the service publishing address, and to set it to the appropriate address.
- Only do this after you have corrected any existing problems with the DNS addresses.
- If the problem is with the domain root, or the "www" alias, you'll do this twice. First set the service publishing address to the root of the domain (ie, "mydomain.com") and execute Steps 4 - 7. Then, do the same for the "www" alias (ie, "www.mydomain.com") and execute Steps 4 - 7.
- If the problem is with a virtual host (ie, "blog.mydomain.com"), set the service publishing address to the virtual host address (ie, "blog.mydomain.com").
- This may also apply for URLs with 2 level Top Level Domains, like "blog.mydomain.co.uk" and "www.blog.mydomain.co.uk". Think about this carefully, when domains with 2 level TLDs are involved - be sure to get the URLs right.
- When executing Step 6, set the address back to the setting noted in Step 2.
- Be persistent, don't skip steps because they are "silly". Your problem isn't silly.
The Reset Form
Blogger has provided a new problem reporting tool, that lets them fix the problems similar to those resolved by Google Apps, using the Magical Custom Domain Form. This requires manual human intervention, so don't anticipate immediate resolution of the problem. Note, too, that the Magical Custom Domain Form is known to not provide resolution for all custom domain problems.
If the Custom Domain Form doesn't provide acceptable results, use Blogger Contact, and let them know of the problem.
>> Top
Comments
Tristan
Google Apps appears to affect one of the databases that needs to be reset, when the message is seen. By enabling and disabling Google Apps, you may be able to reset the problem causing the error.
I think that this approach is simpler than filling out the Blogger Contact form, and waiting for them to get back to you.
I'm having TERRIBLE trouble with this still. I'm really not this computer illiterate... but I can't get it set up!
I bought www.idontthinkitsgoingtorain.com but it only works with the www. If I try idontthinkitsgoingtorain.com it gives me a 404 error. When I click the box in the Publish tab on blogger (the box that asks to redirect the address with www to the same was without the www), it says "Another blog is already hosted at this address". I feel like I've read everrrry single article on this, I don't get what anybody is ever talking about!
Did you try using Google Apps? Have you posted in Google Blogger Help yet?
My guess is that by seeing a valid page at terabble.com, even if it's only a redirect page to a 404, it still thinks it's in use. Either than or it's just looking in the google apps database to see if there is a record for terabble.com.
And alas, unfortunately those geniuses allow you to set the web pages app to everything except the root, so I can't override it that way.
thanks for all your hard work :)
I was waiting for 3 days and for their support but I did not get any, but this resolved the error! Thanks.
I disabled the web pages service and I was able to publish on my own domain now.
1) Do you offer consulting services? I bet there are some desperate bloggers out there who would be willing to pay you to get some specific situations resolved.
2) Do you take post requests? :) I'd love to see a post about what to do if you want a new custom domain (i.e. you already have one but decide a different URL would be better). Is it easy to switch? I've searched around but can't find anything on the topic.
Thanks again for your excellent site!
However, it is hosted by GoDaddy, and when I type in thecitizenonline.info, it just gives the "parked free" message, with no redirect.
I don't see how Google Apps would in any way relate to my problem, so I don't want to go that route unless someone assures me it is necessary. What's my next step?
The "www" alias for your domain is fine, but the primary domain points to the GoDaddy parking server.
You need to remove the "A" record for the parking server, which should then let the Blogger server prepare to respond as the primary domain, when asked by your readers browsers. You could, alternately, setup a "301 Moved Permanently" redirect at GoDaddy, for the primary domain.
And if you continue to get "Another blog...", you will have to either use Google Apps (and that's whether or not you see its relevance) or fill out the magical Blogger form, and wait.
Disabling web pages worked perfectly.
Did you not get email from Google Apps, with your registration information? How did you buy your domain? When did you submit your entry to the form?
I had my domain through GoDaddy. I was able to change the DNS settings, but the problem about the "Another blog..." error still exist up to now.
I submitted the form 5 days ago.
What should I do? Pls kindly help...thanks a lot. ^_^
Now, you post in GBH: Something Is Broken, and I can direct Blogger Employee to your forum thread. Please state the custom domain URL when you post - that's essential.
Presumably given that I bought directly from google apps my DNS settingsshould have been set. What must I do please
This is the article with the instructions. Did you try changing your Google Apps settings, per the steps above?
I just realized that you are the same very helpful man who tried to help me on the blogger forums. Thank you for that....I'm still puzzling over everything!
MaryBeth
Thank you so much for the help.
I bought the domain through google (but not blogger-wish I had) which is basically godaddy. My custom domain is pointing to ghs.google but when I go to blogger to point my blogspot acct to the custom domain I get the error message: "Another blog is already hosted at this address." I tried the magic potion but nothing changed.
Please help!!!
Palm Springs Baby:)
Thanks for the tip. I think I got an improvement in, but with this evenings excitement, I won't bet on it.
monte
Thank you!
Thanks.
Any suggestions???
You have a new domain, and no access to Pages. You're going to have to use the Custom Domain reset form.
I followed your instructions and did one more step then it worked >>
the step was to go back and use the blogger url ..
then publish to custome domain ... and viola :)
Right now, the blogger remediable variants of the "404" / "Another blog ..." afflicted custom domains is running about 2 out of 5 of the overall total. Your custom domain may unfortunately be one in the group of the other 3.
Have you posted yet in GBH: Something Is Broken? If you post there, I can escalate your problem to Blogger Support for more personal attention.
Sorry, Turkish isn't yet supported by Google Translator.
Firefox has a different way of handling the "www" vs domain root situation when one of the two is incorrectly defined. Neither "301 Moved Permanently" nor deleting the "A" record for the parking server is going to help you by itself! You need definitions for both the domain root and the "www" alias.
A (Host)
i-eena.com points to 72.14.207.121
ghs.l.google.com point to 64.233.179
CNAMES (Aliases)
www.i-eena.com points to ghs.google.com
ghs.google.com points to ghs.l.google.com
And i've republished the the blog but it still doesn't work on Internet Explorer. When i type in the domain without www it shows the error "Internet Explorer cannot display the webpage". It works with www included though.
Ask for help in GBH: Something Is Broken, not here. Use community help, and a forum.
Everyone please follow every step!
Eg: "the services settings screen" linking to "http://blogging.nitecruzr.net/2007/06/another-blog-is-already-hosted-at-this.html#ServiceSettings"
That's called an anchor link.
"Patty said...
Hi...I have the same problem as everyone. I have gone to by apps dashboard...I do not have a webpages anywhere. (I have start, chat, mail, site, calendar, docs)..."
I entered my domain www.applethere.com in the Custom Domain reset form. Hopefully this will work.
Thank you.
All was well till one day I decided to host a blog as well and setup blogger to use my custom domain "blog.aleimran.com". AFTER I clicked save, it show me "redirect aleimran.com to blog.aleimran.com", and that too already checked. Then the mess began. Try as I might, I am not able to undo this "damage".
After quite a few alternates to redirect my naked domain to my "www" subdomain, I continue to get "HTTP 404 - File not found"
How can I revert back so that "aleimran.com" and www.aleimran.com" both land on my home page back again?
Thanks!
This is best diagnosed in Nitecruzr Dot Net - Blogging, where we can use an online forum, instead of Blogger based commenting for interactive discussion.
Thank you!
Laura
Thank you for this information.