Wednesday, October 29, 2008

Blog*Spot Connectivity In Canada

Several bloggers in Canada are reporting inability to access blogs, from either Toronto or Ontario. The outage apparently affects custom domain published blogs, as well as Blog*Spot published ones. The outage is stated to have been observed at least a day ago.

Since the outage appears to affect both Blog*Spot and custom domain published blogs, it's not as likely to be DNS related - either an intentional DNS block, or a DNS server corruption / outage. One Blogger was kind enough to provide a traceroute log, showing no basic connectivity issue.

Tracing route to blogspot.l.google.com [72.14.207.191] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 2 ms 1 ms 1 ms 66.203.194.1
3 <1 ms <1 ms <1 ms 66.203.195.205
4 1 ms 1 ms 1 ms 154.11.63.101
5 1 ms 1 ms 1 ms TOROONXNDR02.bb.telus.com
[66.203.192.193]
6 1 ms 1 ms 1 ms chcgildtgr00.bb.telus.com
[154.11.6.29]
7 1 ms 1 ms 1 ms toroonxngr00.bb.telus.com
[154.11.6.23]
8 1 ms 1 ms 1 ms 154.11.2.154
9 2 ms 1 ms 2 ms 66.249.94.90
10 2 ms 14 ms 2 ms 72.14.236.134
11 2 ms 3 ms 4 ms eh-in-f191.google.com [72.14.207.191]

Trace complete.


If you're suffering from this problem, start by reading My Blog Is Gone, And Related Symptoms. Next, look at your MTU setting, using How To Check The MTU Setting On Your Computer.

(Update 10/31 04:00): This problem appears to be resolved.
I tried accessing my blog late last night and found that the issue appears to be resolved.


(Update 10/29 17:00): Blogger Support is aware of the situation.
I'll touch base with the rest of the team and we'll start investigating this right now.

I'll make sure to update this thread when we figure out the source of the problem.


>> Top

No comments: