Tuesday, March 14, 2006

Replies From Blogger Support

Of my dozens of problems reports, submitted by both email and from the Blogger Help webpage, I received several form notes:

Hi there,

Thanks for notifying us of this problem. We have rebooted the machine that was causing these errors, and you should now be able to both view and publish your blog normally again. If you continue to have trouble, please clear your browser's cache and cookies, then log in to Blogger again. We apologize for any inconvenience this has caused.

Sincerely,
Blogger Support

So what do we have on Blogger Status? As of 12:30 PST, the most current post there is:

Wednesday, March 08, 2006

Some users are currently getting “403 Forbidden” errors when viewing their blogs, and “Permission Denied” errors (or variations thereof) when publishing. You may recognize this problem from Monday.

The offending server is being replaced and then shot. We’ll let you know when things are back up. Shouldn’t be too long.

Until then, affected blogs will be unavailable and unpublishtoable.

Update, 5 minutes later: All fixed!

Posted by Pete at 16:46 PST


Note the last 2 lines!

Update, 5 minutes later: All fixed!

Posted by Pete at 16:46 PST


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